Refund Policy
We strive to provide high-quality, reliable support services to all our customers. If for any reason you are not satisfied with the service received, please review our refund policy below.
1. Eligibility for Refund
Refunds may be considered under the following conditions:
The service was not delivered as described or could not be completed due to technical limitations on our side.
You were charged incorrectly or more than once for the same service.
The issue you contacted us for remains unresolved, and all possible solutions from our team have been exhausted.
2. Non-Refundable Conditions
Refunds will not be issued in the following cases:
The issue was resolved but not to your personal satisfaction (e.g., due to limitations of the hardware, software, or external factors).
You refused to cooperate or provide necessary access/information during the service process.
Services were already fully delivered and confirmed as completed.
You purchased a plan or service by mistake and failed to inform us within 24 hours.
3. Refund Request Process
To request a refund, please follow these steps:
Contact our support team at [Insert Support Email] within 7 days of your service date.
Include the following in your request:
Full name and contact details
Date of service
Description of the issue
Reason for requesting a refund
Our team will review your request and respond within 3–5 business days.
4. Mode of Refund
If approved, refunds will be issued to your original payment method.
Depending on your payment provider, refunds may take 5–10 business days to reflect in your account.
5. Policy Changes
We reserve the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.
Need Help?
For questions about this policy or to start a refund request, please contact us:
https://easyprinthelp.online/